Bots are AI-Powered programmed applications that are created by businesses to handle interactions with their customers in an automated manner. They are very useful, especially when put on social engines like WhatsApp and Telegram, to name few. They provide services, info and transfer of requests to different sites, FAQ, Web API's and customer services personnel depending on the requirements of the customer making the request.
Most of these Bots can be created in a straightforward manner, and programmed to conduct what it is supposed to do either through low level programming, or through simplified user interface. They are supposed to provide information that are already in the public domain but in a rather organized and concentrated manner. It is a big mistake to make them provide sensitive government or general public specific information, even if unintentional.
Most of these engines will provide you with a way to create business bots in a matter of couple of hours as even their programming is relatively simple and readily available, if not templated through a well-designed user interface. You can easily integrate them with a long list of Web API available for different sort of thing from the weather to search engines to historical data if needed. Business bots are usually specialized, and not general like the case with ChatGPT, although the principle is the same.
